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Questions & Answers
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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Make sure they are insured, bonded, and do carry worker's compensation. Things happen. Damaged windows or siding can cost lots of money. Check their rating on the internet. Are they even rated? Are they on Yelp, Google? If so, what is their rating and how many actual reviews do they have?
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What is the most common type of project or service your company provides?
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A World Glass offers many services on a daily basis such as: Residential - Window Cleaning, gutter cleaning, solar panel cleaning, screen repair.. Commercial - Window Cleaning and solar panel cleaning.
On a less often basis, we offer pressure washing, roof washing, house washing, chandelier cleaning, ProGuard gutter cover installation, bird barrier installation and more!
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In what ways is your company environmentally friendly?
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We always used the most environmentally friendly product available on all services and when using chemicals of any kind always be sure that no runoff is entering storm drains.
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What would you like your customers to know about your company?
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A:
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Our work stands out from others because of our attention to detail from when you first call or email in, to our 3 day "have your estimate" guarantee, to our superior job quality, and also our white glove customer service during and after your service. Our company stands behind the beliefs of personal growth and goal setting on a company and individual level. We want you to be happy with the job, and we won't leave until you are happy. We are so confident, we have a 100% satisfaction guarantee or double your money back
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What is your company best known for?
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We are best known for our white glove service. A World Glass has always worked towards creating an experience for our customers rather than just a service. Anyone can learn to clean a window properly, but we want you to feel special. We are people people. :)
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What separates your company from the competition?
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A:
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Our work stands out from others because of our attention to detail from when you first call or email in, to our 3 day "have your estimate" guarantee, to our superior job quality, and also our white glove customer service during and after your service. Our company stands behind the beliefs of personal growth and goal setting on a company and individual level. We want you to be happy with the job, and we won't leave until you are happy. We are so confident, we have a 100% satisfaction guarantee or double your money back!
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Q:
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Does your company offer a warranty or guarantee?
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We want you to be happy with the job, and we won't leave until you are happy. We are so confident, we have a 100% satisfaction guarantee or double your money back.
We also offer a rain guarantee just in case it rains right after service, we will come back out and touch up any dirtied windows.
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What questions do customers most frequently ask you? What is your answer?
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A:
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What soap do we use?
It is a secret but we will say we use a professional grade cleaner that is tough on dirt, but safe for your plants, animals and home, and gets the job done. Dawn dish soap is one of the best window cleaning soaps on the market. There are many other professional soaps made specifically for window cleaning. Some specialized for paint removal, some for thick dirt, others have extra slip for the squeegee to glide easily, others don't dry as quickly for hot days, and there are even soaps available that work as an antifreeze for temperatures down to 0°F. So it's a secret because at any time we may be using a blend of different soaps to best fit the job and weather conditions.
The real wonder is in the squeegee blade itself.
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Does your company offer discounts to senior citizens or veterans?
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Yes. 5% to both citizens and military.
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How We Charge For Our Services
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Door or Window Screens - Repair
- $25.00 to $45.00 per hour (plus material cost)
$25-$45 per screen for most standard screens. $80-90 for screen door.
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Gutter Cleaning
- $1.00 to $2.00 per linear foot
- $129.00 to $399.00 per cleaning
$1-2 per linear foot depending on amount of debris.
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Gutter Guards and Covers - Install or Replace
- $10.00 to $14.00 per linear foot
This includes full gutter cleaning, ProGuard gutter covers(the absolute best product available and only sold to contracted companies) with a lifetime warranty.
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Window - Washing and Cleaning
- $9.00 to $12.00 per pane (inside and outside)
- $6.00 to $8.00 per pane (outside only)
- $5.00 to $6.00 per pane (inside only)
$10 per standard window which includes inside and outside of glass and tracks, sills, and frames wiped. Screens Hand washed is additional.
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Window Washing - Commercial
- $50.00 to $75.00 per hour
- $2.00 to $4.00 per pane (exterior and interior cleaning)
- $1.50 to $3.00 per pane (exterior only)
Every commercial job must be quoted. Frequency, access, scope of work, level of debris are all taken into account.
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