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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Find someone who will agree to meet you at your schedule, and do what you want done.
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Q:
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What is the most common type of project or service your company provides?
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A:
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It would be a toss up between marking property lines and construction staking. We have more property line staking jobs, but construction staking jobs can last for months and months.
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Q:
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In what ways is your company environmentally friendly?
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A:
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We do not litter your property with our trash; pack it in and pack it out. We drive a fuel efficient car and walk in to the site.
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Q:
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What would you like your customers to know about your company?
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A:
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We have two licensed Surveyors on staff with a combined experience of over 50 years. We test our equipment and it is always spot on. We are licensed and insured.
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Q:
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What is your company best known for?
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A:
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Prompt and dependable service.
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Q:
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What separates your company from the competition?
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A:
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Some companies may have "junior" surveyors; people with less experience and no license running jobs in the field. They have licensed people in the office double checking the work, but at Accurate Surveying at least one licensed Surveyor has been on every job every time for years.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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We carry professional insurance. If your neighbor disagrees with our findings, we will revisit the job at no charge. We cannot guarantee satisfaction, as what we are really trying to do is determine the true boundary line, not prove that the line is where the client says it is.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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When we are finished with a job, most people ask about the laws regarding how close a fence can be to the line. I always tell them to contact their local municipality, as any such rule would vary from place to place and be subject to change. They also want to know what to do about a neighbor whose activities constitute an encroachment onto the client's property. I tell them to politely confront them with the facts and then contact an attorney if the neighbor persists.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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Sometimes. If you own a $500,000 house and need a survey to install an olympic sized swimming pool, I don't think a discount for being retired is appropriate. But if you need a survey because the neighbor is parking their dead cars on your modest sized lot, I will work with anyone who asks for help that way.
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Q:
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Is your company a member of any associations?
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A:
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Not the company per se; I am the Vice President of the local chapter of the North Carolina Society of Surveyors, and a member of the State Society and the National Society of Professional Surveyors.
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Q:
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Tell us a little about your company.
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A:
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We are a small company and we intend to stay relatively small. Our goal is to provide the best services available, with emphasis on service.
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Q:
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Has your company received any awards?
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A:
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Not the company per se, but I have received several ribbons, most of them blue, for maps I have drawn and submitted into the State Society's Plat contest.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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We accept cash and check.
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