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Questions & Answers
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Q:
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What advice would you give to a customer looking to hire a company like yours?
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If you want your needs and desires to truly be more important than someone just receiving a check, then you have to choose us. Listening to what the customer needs is number one on our list. This is what we are founded on, we meet customers needs without those concerns of losing a couple dollars on a job. Customer satisfaction and full ent is our check in the end…
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What is the most common type of project or service your company provides?
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Kitchen and Baths are what we started doing originally, so we are well known for this. Drywall, painting, flooring and all finish work we are extremely reputable. Lawn maintenance and landscaping we are professionals and do pristine work, but our name is still growing in that area.
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In what ways is your company environmentally friendly?
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We recycle everything that is possible, as well as most of our equipment is updated and battery or electrically powered. Some equipment cannot be electric or battery operated but we do our best in keeping the latest technology in tools and equipment we use.
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What would you like your customers to know about your company?
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We at "ALWAYS BEST SOLUTIONS LLC", are founded on not cutting corners. We pride ourselves on always being open to those issues one uncovers when providing services to our clients, whereas the majority of these home improvement companies will put a bandaid on the issue, without disclosing what has been discovered just to hurry the project and receive the payment. We truly leave everything in the homeowner's hands, and will discuss all resolutions. We take pride in our services and customer satisfaction and integrity is our biggest concern, " NOT RECEIVING THE PAYMENT", and moving to the next project. I've been with companies in the past when I was an employer and hated the fact that so many will botch and cover up issues that were problematic, and knowing soon they would worsen. Integrity is a fundamental key to life, and we keep this at the forefront here at "ALWAYS BEST SOLUTIONS LLC".
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Q:
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What is your company best known for?
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Doing the service correctly the first time.
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What separates your company from the competition?
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We actually care about our brand, our product in the services we provide. When we leave a project completed we know that we provided the best service possible.
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Does your company offer a warranty or guarantee?
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Yes warranties and guarantees are dependent on services provided, as well as products customer chooses to use.
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What questions do customers most frequently ask you? What is your answer?
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My customers get a quick sense of trust which I don't take for granted. The questions asked are "ALWAYS", what is the best procedures in the specific services we are providing. I'm trusted after a short period because it's easy to see genuity first hand, and I take pride in that. As well that extends to my employees and creates the whole dynamic of the company as a whole.
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Does your company offer discounts to senior citizens or veterans?
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A:
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yes and yes
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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Recently there was an older house we were providing painting of entire interior, flooring, sump pump installation, windows and some deck repair. The house had had some leaks prior, which we were not made aware of, as well as due to the basement being dirt and not vapor locked, the house had retained moisture on the main level for some time. Therefore when we started painting the wear on the drywall seams, tape and several areas from moisture and leakage, the tape was separating and drywall that had been damaged and not remedied correctly would bubble out and basically was causing a mess with the painting. Obviously I didn't bid for this and I hadn't been made aware of the information that would have helped me foresee this issue, but still I understood that the homeowners didn't really know enough about this line of service , to know they needed to make me aware. So I just repaired everything and didn't add on additional charges. Whereas I might have been correct in doing so, and they would have been understanding in my doing so, but well it just didn't feel right to me. It only pushed me back two days and it was an honest mistake on their part. Obviously I couldn't do this every single time, depending on the severity. so i fixed everything and when it was time to pay the invoice, they were so shocked there was no upcharges, and while being extremely appreciative, they added a rather generous tip. More than I would've asked for by far if I charged for the extra service.
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Is your company a member of any associations?
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no
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How We Charge For Our Services
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Bathroom - Remodel
- $150.00 to $200.00 per square foot
- $4,000.00 to $15,000.00 fixed fee (typical 80-100sf bathroom)
The billing can fluctuate drastically depending on select materials, fixtures and appliances chosen. To do the entire bathroom we will calculate the square footage and calculate factors such as the grade and style of fixtures and material.
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Bathtub - Install or Replace
- $400.00 to $1,500.00 fixed for porcelain enameled steel tub (installed)
- $500.00 to $1,500.00 fixed fee for acrylic tub (installed)
- $500.00 to $1,500.00 fixed fee for cast iron tub (installed)
- $400.00 to $2,500.00 fixed fee (includes porcelain tub)
- $50.00 to $150.00 per hour (plus cost of tub)
The low is the absolute lowest and the high is the average highest range. There will be changes there with luxury and custom items. All prices are materials included.
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