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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Make sure the company that you choose is licensed and that they will provide a written report and protocol along with the lab results.
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Q:
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What is the most common type of project or service your company provides?
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A:
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Mold assessments, air quality testing and written reports/protocols
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Q:
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In what ways is your company environmentally friendly?
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A:
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Written reports and protocols are sent via email unless a hard copy is requested by the customer.
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Q:
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What would you like your customers to know about your company?
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A:
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Customer service is one of our main priorities. We strive to provide high quality services at reasonable rates.
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Q:
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What is your company best known for?
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A:
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Clear concise written reports and protocols at reasonable prices.
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Q:
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What separates your company from the competition?
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A:
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Our customer service and rates.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Unfortunately no, our service is not the type of service that offers warranties or guarantees. It is based on visual findings, moisture readings and lab results to determine the situation.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Do you test for mold? Yes I do. I take air samples, tape lifts, swab samples and or bulk samples.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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We offer a $25 discount to senior citizens.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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Our projects are all unique to the situation in someone's residence or workplace. They are also confidential. The information is only released to the client unless they request otherwise.
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Q:
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Is your company a member of any associations?
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A:
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Yes the Indoor Air Quality Association.
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Q:
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Tell us a little about your company.
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A:
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We are NYS licensed mold assessors. We service all of Long Island, Queens, Brooklyn and Manhattan.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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cash, check and credit cards
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