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Questions & Answers
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What advice would you give to a customer looking to hire a company like yours?
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Select your cleaning professionals carefully. Did you know that 9 out of 10 applicants who apply with us are not eligible for hire, mostly due to our substance screening and background checks. While using an agency with actual employees is slightly higher than the cost of hiring a cleaner directly, consider your real cost and risk. Many 'cleaners' enter the direct hire workforce because they are inelligible for employment with companies with higher standards. Cleaning With Confidence uses the strictest standards for hiring and training our cleaning professionals. We're so sure you will have a great experience, that we offer a satisfaction guarantee. Check out our reviews and rating on the web, as well as our website. We hope to have the pleasure of assisting you with your home cleaning needs. (We do commercial cleaning, too!)
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What is the most common type of project or service your company provides?
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We don't really have just one type of common cleaning type. We are most known for single one-time cleans, deep cleans, move-in/move-out cleans, and regular monthly or bi-weekly cleaning. We also do post construction and post remodel cleans, and airb&b/vrbo/vacation rentals. Finally, we have many commercial accounts and provide office cleanings, warehouse cleanings, school cleaning, medical and veterinary office cleaning, and more. Give us a call to see how we can meet your needs.
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In what ways is your company environmentally friendly?
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Our primary cleaning tool is microfiber. When used correctly, microfiber cloths clean 95-99% of dirt and germs with only water! Now, we do use products, and most are environmentally friendly. In addition, if you are looking for a complete environmentally friendly clean, we can customize that just for you.
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What would you like your customers to know about your company?
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Cleaning With Confidence puts cleaning effectiveness and customer satisfaction first above all other business aspects and service features. If you are ever dissatisfied with your experience, contact us within 24-hours and we will come back out and make it right!
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What is your company best known for?
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While we are known for many types of cleanings, we are most known for our deep cleans, move-in cleans, and cleaning of prestigious homes. We are valley-wide, and service such metro Phoenix areas as Arcadia, Paradise Valley, Scottsdale, Gilbert, Tempe, and Chandler.
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What separates your company from the competition?
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All of our house cleaners are background checked and drug screened. In addition, we have a Director of Operations who has 30+ years experience in the cleaning industry and thoroughly trains each and every housekeeper. In addition, we offer a satisfaction guarantee (please see our website for complete details).
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Does your company offer a warranty or guarantee?
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Yes, we offer a satisfaction guarantee! While we take pride on our house cleaning efficiency, everyone can have an 'off day' now and then. If ever you are not satisfied, let us know within 24-hours. We will come back and clean it again, and make it right at no extra charge!
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What questions do customers most frequently ask you? What is your answer?
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ARE THERE KEY QUESTIONS TO ASK WHEN CHOOSING THE RIGHT CLEANING COMPANY?
Yes! There are key factors to look for when choosing the right company. Consider the following frequent questions, along with our answers and compare us to others. Then, choose us with confidence. Choose Cleaning With Confidence as the right choice your cleaning and health needs.
HOW LONG HAS CLEANING WITH CONFIDENCE BEEN IN BUSINESS?
Cleaning With Confidence, part of IRS, Inc, was established way back in 1986, is locally owned and operated by one family.
WHAT MAKES YOU PROFESSIONAL HOME CLEANERS? WHAT IS A PROFESSIONAL HOUSE CLEANER
Contrary to myth, there is a specific set of general rules for proper cleaning. And, if you haved used someone who wasn’t trained, we’re sure you have experienced the gammut. Cleaners must start from the top of a room and work their way down. Generally, they should also work right to left or left to right to complete a task or whole room. We’ve seen companies start with vacuuming, then trample over their areas knocking down dust from upper pot shelves to be left after the clean because vacuuming is done. And, there are right and wrong products for every surface. We train our staff using proprietary methods to ensure every employee cleans the right way every time.
DO YOU KNOW WHAT CLEANING PRODUCTS TO USE AND NOT USE?
Someone untrained and unqualified to clean can be disastrous, akin to a bull in a china shop. For example, using an abrasive cleaner on laminate counters and floors can scratch. Using detergent on certain metals can change their finish (hence, what happens if you put a put tin/aluminum pots in a dishwasher with the wrong detergent). Certain cleaners with alkalis and acids can etch marble counters and floors at worst or degrade the sealant at best, making it harder to prevent future staining. Simple dusting of the surface of a priceless painting can ruin it. Make sure your cleaning staff knows all the cleaning do's and don’ts for all your surfaces. A
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Does your company offer discounts to senior citizens or veterans?
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We offer many discount programs. Please ask!
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How We Charge For Our Services
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Cleaning Services - Industrial
- $1.00 to $60.00 per man hour
Industrial Scopes are so varied, that it is impossible to give a price without completing a walk-through and discussion about what it is you wish us to clean and how. Please call us to set an appointment for a no-obligation consultation for your industrial cleaning needs.
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Cleaning Services - Medical & Health Care
- $10.00 to $60.00 per hour
Medical Office Cleaning Scopes and Veterinary Office Cleaning Scopes are so varied, that it is impossible to give a price without completing a walk-through and discussion about what it is you wish us to clean and how. Please call us to set an appointment for a no-obligation consultation for your cleaning needs.
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Cleaning Services - Office & Commercial
- $1.00 to $60.00 per hour
Commercial Cleaning Services Scopes are so varied, that it is impossible to give a price without completing a walk-through and discussion about what it is you wish us to clean and how. Please call us to set an appointment for a no-obligation consultation for your office and commercial cleaning needs.
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Estate Cleaning
- $30.00 to $60.00 per hour
Cleaning With Confidence is known for cleaning large estates with valuable and collectibles. Pricing can vary depending on what your needs are. Please call us for more information or to schedule a free consultation.
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Maid & Interior Cleaning Services
- $30.00 to $60.00 per hour (per person)
- $120.00 to $240.00 per visit for a typical 4 bedroom home
Cleaning With Confidence offers the best overall value for your house cleaning needs. Our housekeepers are properly trained to clean effectively and efficiency with the right cleaning tools, cleaning products, cleaning techniques. Call us to schedule your complementary consultation. Ask about our specials!
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Post Construction Clean-up
- $30.00 to $80.00 per hour
Construction Clean Up can vary widely in scope. Give us a call to discuss your construction cleaning needs.
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