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Q:
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What advice would you give to a customer looking to hire a company like yours?
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Materials are a big advantage in what is being used to protect the exterior of your home. So using good quality material is important, but doesn't stop there. The installation can be even more important so choose a company that has had diverse training in many aspects of building. So many siding companies just install the way their daddy taught them and things are changing yearly in materials and techniques that improve the quality of your home. So be sure that whoever you hire to do your job aren't using new guys every season and that someone on the site knows what they are doing and can pay close detail to what others on the site are doing.
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What is the most common type of project or service your company provides?
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Our most common projects are siding and windows. We do mostly vinyl, but have done a lot of fiber cement and steel as well.
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In what ways is your company environmentally friendly?
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Our company is environmentally friendly by starting with products that utilize recycling themselves, they have received many awards in offering products that conserve energy. We limit waste by using every possible piece which also saves you money by being able to use less materials. We donate a lot of usable materials to nonprofit organizations like your old siding, cabinets, windows, and more.
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What would you like your customers to know about your company?
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Cowboy Carpenter LLC is dedicated to your satisfaction. We offer you many options to choose from we may have our dedicated suppliers but we also give you options from other suppliers as well. We let you decide what you want and not tell you what we are going to do without giving you options. We want your home to be the best in the neighborhood.
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What is your company best known for?
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Cowboy Carpenter LLC is best known for attention to detail. It's those little things that make the difference.
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What separates your company from the competition?
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What sets Cowboy Carpenter LLC apart from the competition here in the Flathead valley is the amount of years we have in doing siding, knowing and understanding all parts of the building industry, and that the owner is the one that is doing and overseeing the job daily. You don't have to worry about who we hire and if they know what they are doing unlike our biggest competitor. We come in second to the amount of years we have been doing siding and if you want to get technical we come in first with the most experience on the job. The other company may be here for 40 yrs but no one there has the experience in installation that we do.
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Does your company offer a warranty or guarantee?
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We offer the manufacturers warranty on all our products, which in many cases lifetime warranty. Our OSI Certification allows the homeowner an additional 15 year warranty on window and door installation that covers the products we use to install against failure. In case of failure OSI pays for damage done to structure, flooring, installed product etc. We offer a year on all installations, but we have been known to fix something 3 years down the road at our cost. Just depends on the situation. Our goal is to have happy customers with a great relationship not just your check.
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What questions do customers most frequently ask you? What is your answer?
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Because of the area we are in, we get asked a lot about what to use for fire resistant siding. The answer is basically anything not wood. I would put steel on top of the list, followed by fiber cement then vinyl. Vinyl? Yes, vinyl actually is flame resistant. It does warp and will melt in extreme heat, but it doesn't catch on fire. Wood and manufactured wood products are most susceptible to flames. The top of the list is the manufactured wood products, the chemicals in these products are highly flammable. This is why I believe homes are burning so much faster than they were 40 years ago. Almost all your products in a new home are a manufactured wood product namely OSB.
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Does your company offer discounts to senior citizens or veterans?
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We work with seniors, veterans, and nonprofit organizations in giving them a discount on labor and also try to help with some materials if we can.
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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Our last project was slowed by all the snow we got in February but we plugged through it. It was slow going, but we don't let the weather get us down.
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Is your company a member of any associations?
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We are currently looking into joining the Flathead Builders association and joining the chamber of commerce in our area.
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Tell us a little about your company.
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Cowboy Carpenter LLC is a Kalispell, Montana based company that serves all northwest Montana. We started here in this area a 2 years ago. The owner moved here after marrying a Canadian woman to be closer to Canada. He grew up in Reno County, Kansas, where he started a mowing company at the age of 8 and by 16 he had 2 employees and was doing full fledged landscaping. At 18 he went into the construction trades. He worked in every aspect including electrical, plumbing, and HVAC. He has built 5 houses, including log home, underground, and one on stilts, besides the traditional way homes are built. He has been specializing in siding and windows for over 15 yrs now and sees the need that the valley needs in proper installation.
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Has your company received any awards?
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No, not really we have been trying to keep our customers happy by doing the best we can for them that we have never to the time out to enter our jobs into any contests or competitions.
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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Cowboy Carpenter LLC accepts cash, check (preferably bank drafts on bigger purchases), and credit cards. We also work with a few lenders to get you approved.
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