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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Get multiple bids for water treatment equipment. Ask questions regarding warranty coverage and what are the maintenance requirements for the equipment being recommended.
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Q:
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What is the most common type of project or service your company provides?
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A:
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Well water system repair and service, Installation of water treatment equipment.
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Q:
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What would you like your customers to know about your company?
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A:
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We are family owned and operated and strive to provide personal service. We try to educate our customers on how to have the best possible quality of water. We are honest and do not recommend any service or equipment that will not address the issue or improve the quality of the water.
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Q:
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What is your company best known for?
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A:
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quick and responsive service
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Q:
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What separates your company from the competition?
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A:
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Personal service, Honesty and competitive pricing
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Our equipment is commercial quality and we extend the manufacturers warranty. Major equipment will carry a 3 to 7 year warranty
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Why does my well water stink?
Well water contains bacteria that forms a gas which is trapped in the water until it exposed to air or other form of oxidation. This odor can be completely removed with proper equipment.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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Yes, discounts and specials change throughout the year. We will discuss discounts when discussing the specific needs of the customer.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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Commercial installation of a softener and carbon filter for a restaurant that was on municipal water but the hardness was in the extreme range. This water was causing severe staining and cloudy glass and table ware. Upon installation of our equipment the hardness was reduced from 15 gpg to 1.5 gpg and the spotting and cloudiness was significantly reduced.
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Q:
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Tell us a little about your company.
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A:
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Honest service at a fair price. 100% success in treating all well water related issues.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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All forms of payment accepted
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