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Q:
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What advice would you give to a customer looking to hire a company like yours?
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If you are hiring Home Healthcare Agency to provide services for your loved ones, it's a good idea to find an individual who has (or who once had) a License, so you know a registered nurse has trained the person in the basics of care. Also request a criminal record check from their employer and always ask about references. There are always a few bad apples who'll take advantage of vulnerable clients -- make sure you don't unwittingly hire one.
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What is the most common type of project or service your company provides?
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In Home Care:
• Companion Care & Homemaker Services
• Personal Care
• Safety Care
• Interactive Caregiving
Specialized Care:
• 24-Hour Care
• End-of-Life Care
• Palliative Care
• Parkinson’s Care
• Post-Hospital Care
• Stroke Care Services
• Alzheimer’s Disease & Dementia Care Services
• Intellectual and Developmental Disabilities
• Diabetes Care
• Private Duty
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In what ways is your company environmentally friendly?
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Our organization is environmentally friendly by informing all of our caregivers and In home Patients about improper pharmaceutical disposal which is a threat to the community. There are not a lot of options for disposal of medications in the home. However, we teach and inform our home care patients and caregivers to use glue or cat litter for disposal of unused medications. By filling a prescription bottle of unused medications with glue or by emptying unused pills into soiled cat litter that is being thrown out, you can be sure that no one will be able to get the medication out of the trash. This is environmentally sustainable than flushing pills down the toilet.
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What would you like your customers to know about your company?
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Our mission is to improve the quality of life for those we serve. That means it's always about the people we support, and our dedicated professional team members working tirelessly to provide compassionate, highly trained care for our clients. Familiar Roads Home Healthcare provides a range of in-home care options for seniors and adults with disabilities. Don’t think of our services as one-size fits all. We know everyone’s needs are different, so our care plans are uniquely tailored to each individual. Whether it’s helping with dressing and hygiene, providing medication reminders, or simply providing transportation to medical appointments, Familiar Roads Home HealthCare dedicated caregivers will help you or your loved ones navigate their services. Familiar Roads Home Healthcare trusted, and reliable caregivers are trained to assist with all types of needs and to deliver exceptional care experience in a variety of settings: at home, in an independent or assisted living community, or elsewhere.
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What is your company best known for?
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Familiar Roads Home Health makes it easier for families to truly understand the care needs of their loved ones. We are the only homecare agency offering a revolutionary new way to approach senior care with our exclusive L.I.F.E Profile (Life, Independence, Function, Evaluation) Assessment. Our L.I.F.E Profile is a data-driven assessment tool that provides a holistic view of the risks and factors that influence a loved one’s ability to age in their own home.
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What separates your company from the competition?
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Improve overall quality of life, while reducing readmission hospitalization and risk Support for successful aging at home coupled with our Comprehensive Approach to Care. This comprehensive, proprietary assessment reviews the five key factors that are most important for successful aging:
Safety
Independence Medical Condition Management
Burden of Care
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Does your company offer a warranty or guarantee?
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Absolutely, that our staff will provide the highest level of care !
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What questions do customers most frequently ask you? What is your answer?
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A:
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How do I choose a home care provider?
When faced with the challenge of finding a qualified individual who can provide care when it’s needed and at a fair price, it is important to know and understand your options. There are many caregiver choices available, and these decisions can often become confusing and frustrating. When selecting a home care provider, it is important to ask questions and make an informed decision based on your specific needs. Learn what questions to consider when choosing a home health provider.
How can i pay for Home Care?
Familiar Roads Home Healthcare provides a range of in-home care options for seniors and adults with disabilities. Don’t think of our services as one-size fits all. The OLTL Waiver Eligibility Assistance
If you have a physical disability, the state-funded Medicaid Program may be available, so you can continue to live in your home and community with support and services you need to stay healthy.
Eligibility is based on a level of care assessment, financial eligibility determination and program eligibility.
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