Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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When looking for a great lawn service don't just consider pricing as a decision maker. Remember you want a reliable company that is going to show up , anser phones when you call , do a great job , has insurance , and much more.
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What is the most common type of project or service your company provides?
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A:
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We offer Quality Service
From trimming your bushes to mowing your lawn it's not just a mow and go with us. We offer quality every time we service your property. We also have the areas only Quality Inspection Team. We actually do random audits on all of our properties to keep our crews doing there best work. We actually inspect the lawn with our check list and if they don't pass our standards we will send the crew back free of charge and fix the problems.
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In what ways is your company environmentally friendly?
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A:
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We offer many eco-friendly products and services for our customers needs.
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Q:
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What would you like your customers to know about your company?
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A:
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Friendly Neighborhood Help treats your lawn as it it were our own. We also offer online ordering in which you can order services directly from our website within 5 minutes. The most convenient lawn care service in the area.
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What is your company best known for?
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A:
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High Customer service and Online Order process. We offer 24/7 client portal access in which customers can contact us, make payments, order services, and much more.
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What separates your company from the competition?
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A:
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High Customer service in an industry that doesn't always offer it.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Our Guarantee!
A Personal 100% Iron-Clad, Risk Free, Double Money Back Guarantee
We want you to be totally thrilled with our service...so absolutely delighted you will recommend us to your friends and neighbors. You are the judge, if our work is not excellent, we will re-do the item in question for FREE. Nothing is more important to us than your complete satisfaction.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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10% OFF senior citizens and veterans
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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We like to find unique solutions to all of our clients needs.
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Q:
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Tell us a little about your company.
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A:
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One of our major improvements is in Customer Service. We notice the trend in the lawn care industry that is once you sign up somehow it's no way to get in touch with your landscaper. Not us, we always answer our phone because we believe customer service is what keeps our customers happy. Not only do we offer the best support in town but we provide each customer with 24/7 access to the FREE online account. Here you can manage all your service request at your own convenience.
We offer our community the lowest prices due to our efficient operations. We have over the years put unique systems in place in which keeps our prices way below our closest competitors. We have also added many new crews and services since 2007.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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Cash , checks, credit cards
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