|
Q:
|
What advice would you give to a customer looking to hire a company like yours?
|
|
A:
|
Hiring a great property inspection company requires research and interviews. You want to be comfortable and confident in your selection since home ownership is one of the most expensive endeavors for any person. Asking your potential inspector some of the following questions will help you find the best person for the job:
1. What experience do you have in the building and construction industry.
- Experience is key in this industry. Home inspectors should have some experience in the construction and building industry. Look for an inspector that has a background they can drawl up to provide you with a thorough inspection.
2. Walk me through a typical inspection you would perform?
- An inspection should be detailed and thorough. You want to select a home inspector that will take time and care when inspecting your property.
3. Do you allow your clients to participate in the inspection process?
- Most often clients are present during the inspection. Your inspector should be encouraging of your participation at the inspection and should be willing to answer questions you may have along the way.
4. How long do you expect the inspection will take?
- A inspection should be detailed and thorough. For a moderate sized single family home you should expect your inspector to be on-site for around 3 hours or longer. Smaller properties such as condominiums under 1000 sq. ft. should be around 2 hours.
5. What will your inspection report cover and when can I expect to receive it?
- The inspection report you will receive should be detailed and cover the issues found during the inspection. They should address area of concern, the reason why it is of concern, and what the next step in correcting the issue should be. A well written inspection report will be lengthy and have images of the issues. Different inspectors use a variety of inspection software and report writing programs. Some can deliver your report on-site, other will prefer to write th
|
|
|
Q:
|
What is the most common type of project or service your company provides?
|
|
A:
|
Residential Home Inspections for Home Buyers
|
|
|
Q:
|
In what ways is your company environmentally friendly?
|
|
A:
|
We are environmentally friendly by being as paperless as possible. We use online programs and services for contract signing, payments, report writing, and delivery of reports.
|
|
|
Q:
|
What would you like your customers to know about your company?
|
|
A:
|
We are proud to serve the greater Gainesville, Florida community and all of North Florida. We exist to help you understand your home and improve the places you live. We enjoy educating first-time home buyers and strive to customize each and every inspection to the unique customer's needs. For example, if you have young children or are elderly, we will point out safety upgrades you can make to your home to improve safety.
|
|
|
Q:
|
What is your company best known for?
|
|
A:
|
We are best known for being able to inspect areas others aren't. We've managed to fit into some of the smallest, tightest crawlspaces and some of the narrowest attics. If it is part of your home, we make every effort to inspect it!
|
|
|
Q:
|
What separates your company from the competition?
|
|
A:
|
We believe in sticking by your side throughout the entire real estate transaction process. We offer no-cost re-inspections of issues that have been corrected. Additionally, we are happy to sit down with you in person or over the phone to review your inspection report and discuss any concerns you have.
|
|
|
Q:
|
Does your company offer a warranty or guarantee?
|
|
A:
|
We are proud to provide the InterNACHI Buy-Back Guarantee on all our home inspections. If we missed something we should have caught and you decide you no longer want to own the home, you can sell it back for the price you paid, up to 90 days after closing! We cover the cost of this guarantee so none of your personal information is provided to anyone else.
|
|
|
Q:
|
What questions do customers most frequently ask you? What is your answer?
|
|
A:
|
Do you have weekend appointments?
- Yes! We perform inspections 7 days a week.
How long does it take to get my report?
- We ask for up to 48 hours to complete your report. We do this so we can focus on you during the inspection and answer any questions you have along the way instead of trying to write a report while we inspect. Also, we take time in the office to review the photographs and look for issues we may have missed on-site. We also look up appliance and systems installation instructions when we suspect something may not be correct.
|
|
|
Q:
|
Does your company offer discounts to senior citizens or veterans?
|
|
A:
|
We believe in providing the same service to all our clients no matter who they are. Our fees are the same for every client and every client gets the exact same custom and high quality service.
|
|