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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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The storage industry is competitive, and there are plenty to choose from. Don't let pricing be your only consideration, and visit at least 2 properties before committing. This will allow you to not only see the facility, but observe the quality of service a company provides. Were they efficient, knowledgeable, professional,etc? Was the facility clean? Did the property appear safe/secure? Visiting more than one property will help you make an informed decision.
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What is the most common type of project or service your company provides?
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Storage Units for residential & commerical customers. Also outdoor parking for cars, boats, and recreational vehicles.
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In what ways is your company environmentally friendly?
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Cube Smart properties are well maintained inside and out. We strive to keep our properties clean and trash free. This is the right thing to do for the community and environment.
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What would you like your customers to know about your company?
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That Cube Smart is a reputable and ethical storage company. Customer Service and Satisfaction is top priority.
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What is your company best known for?
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Competitive pricing,cleanliness,and providing outstanding customer service.
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Q:
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What separates your company from the competition?
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Customers want to receive the best - the best price, the best service, the best value for their dollar. Hands down, this is what we can deliver.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Cube Smart is a storage facility, so there is nothing to warranty for the provided service.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Q. Does renting a storage unit require that I sign a long term lease?
A. No. At Cube Smart, all rentals are month to month. You can vacate at any time.
Q. Is your facility safe/secure?
A. Yes. Cube Smart is a gated facility with state of the art video surveillance.
Q. Does the Cube Smart Facility in Lake Elmo have a moving truck?
A. No, but we offer discounts with truck rental companies. Contact the store for details.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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Cube Smart does offer discounts to active military.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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The Cube Smart Storage Facility in Lake Elmo is a new construction. This involved extensive planning and coordination with vendor management, licensing requirements, budgeting, ramp up, staff assignment, and marketing.
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Is your company a member of any associations?
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A:
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Chamber of Commerce.
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Q:
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Tell us a little about your company.
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A:
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CubeSmart in Lake Elmo MN offers self storage solutions to residential and business customers. In addition, we offer vehicle storage for cars, boats, RVs and commercial trucks.
As a national owner and operator, we continually enhance our business by applying our management expertise and best practices to each facility. We offer storage, service, and solutions to exceed your expectations.
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Q:
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Has your company received any awards?
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Yes. The Stevie Award for outstanding sales and service. The ISS (Inside Self Storage)Award for "Best In The Business."
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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CubeSmart accepts all forms of payments.
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