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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Do your research. Don't make a decision on price alone, but consider the technology being offered and that the design makes you feel comfortable that your property will be well protected in the most efficient and cost-effective manner.
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Q:
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What is the most common type of project or service your company provides?
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A:
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Physical Security and Monitoring Services.
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Q:
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In what ways is your company environmentally friendly?
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A:
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Whenever possible we use wireless cellular technology to communicate between the Security Systems we install and the Monitoring Station. We are also nearly completely paperless as far as our price quotes/proposals and other customer documents, and continue to enhance our technology with the goal of becoming entirely paperless.
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Q:
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What would you like your customers to know about your company?
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A:
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We are a company you can trust with dedicated, personal Customer Service. When you call Vintage Security, you will reach a live person EVERY TIME. No navigating through an automated system to reach someone. And if you need to call back, you can speak with the same individual so you don't have to repeat everything over and over. And we all know how frustrating and time consuming that can be.
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Q:
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What is your company best known for?
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A:
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Responsiveness, Employee Knowledge and Technical Acumen, Personalized Service, Effective and Reliable Security Protection, and Industry-Leading Customer Service.
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Q:
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What separates your company from the competition?
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A:
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Responsiveness, Employee Knowledge and Technical Acumen, Personalized Service, Effective and Reliable Security Protection, and Industry-Leading Customer Service.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Yes. Every Installed System is covered by a 90-Day Warranty.
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Q:
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Is your company a member of any associations?
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A:
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Maryland Burglar and Fire Alarm Association
Maryland-National Capital Building Industry Association
Virginia Burglar Alarm Association
Home Builders Association of Maryland (www.homebuilders.org)
Northern Virginia Home Builders Organization
National Burglar & Fire Alarm Association (www.nbfaa.org)
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Q:
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Tell us a little about your company.
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A:
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At Vintage Security we believe that the “life safety’ business requires a personal and professional approach. Our management team has more than 300 cumulative years of experience in the industry. This experience has taught us that by carefully working with each individual customer, our company can grow larger without losing what our customers value the most – Personal Service.
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Q:
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Has your company received any awards?
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A:
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Angie's List Super Service Award 2012-2016
Better Business Bureau Accredited Business: A+ Rating
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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Cash, Check, Electric Funds Transfer from Bank Account, Credit/Debit Cards
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