Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Look for someone who will go the extra mile, all with a smile!
Caring, professional service is very important.
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Q:
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What is the most common type of project or service your company provides?
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A:
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.
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Q:
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In what ways is your company environmentally friendly?
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A:
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I travel by public transportation, rather than using a gas-guzzling and polluting car.
Also, all plastic wrap and plastic bags are recycled, along with all paper products, cans and bottles.
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Q:
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What would you like your customers to know about your company?
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A:
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I'll be professional, polite; considerate and I'll stay with it, no matter what a particular project needs to be great! I can save you money by doing it right the first time, so there's no "do-over" cost. I take the initiative and guide the project with your approval, to its best conclusion.
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Q:
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What is your company best known for?
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A:
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Caring service, attention to detail, willingness to listen to the client, who can sometimes envision things I haven't yet thought of.
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Q:
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What separates your company from the competition?
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A:
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I really care about the customer as a person, and I'm unhappy when the customer is unhappy, so I'm willing to use my expertise to create a great outcome for the customer.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Customers ask "How much is this going to cost?" I answer them giving them the price for the project they've outlined and let them know that 50% is due upfront, before work begins. I also require a contract between myself and the customer for all projects.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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I offer a 5% discount of the total cost of the project to seniors 60+ and
to all veterans and people receiving disability benefits like SSI or SSD.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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.
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Q:
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Is your company a member of any associations?
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A:
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Current member of the International Association of Professional Writers and Editors (IAPWE).
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