Q:
|
What advice would you give to a customer looking to hire a company like yours?
|
A:
|
Make sure you choose a reliable and trustworthy business. You dont want someone showing up without the proper tools and waiting longer than you have been already.
|
|
Q:
|
What is the most common type of project or service your company provides?
|
A:
|
Emergency Roadside Assistance; auto lockout, fuel delivery, jump start, tire change, and tire repair.
|
|
Q:
|
In what ways is your company environmentally friendly?
|
A:
|
Everything we do is digital, no paperwork here
|
|
Q:
|
What would you like your customers to know about your company?
|
A:
|
We put our customers first by making ourselves available 24 hours a day throughout the entire Thumb Region of Michigan.
|
|
Q:
|
What is your company best known for?
|
A:
|
Being the trustworthy, dependable, reliable, and affordable roadside assistance company to call if you are tired of being stranded.
|
|
Q:
|
What separates your company from the competition?
|
A:
|
We make ourselves available literally 24/7 and throughout the entire Thumb Region offering our services to anyone and everyone who is stranded in the Thumb of Michigan.
|
|
Q:
|
Does your company offer a warranty or guarantee?
|
A:
|
N/A
|
|
Q:
|
What questions do customers most frequently ask you? What is your answer?
|
A:
|
Do we offer any towing services? Unfortunately at this time we do not offer any towing services, we only offer Emergency Roadside Assistance services
|
|
Q:
|
Does your company offer discounts to senior citizens or veterans?
|
A:
|
Absolutely
|
|
Q:
|
Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
|
A:
|
N/A
|
|
Q:
|
Is your company a member of any associations?
|
A:
|
Caro Chamber of Commerce
Towing.com
National Federation of Independent Business
Better Business Bureau
|
|
Q:
|
Tell us a little about your company.
|
A:
|
We provide Emergency Roadside Assistance to stranded motorists in the Thumb Region of Michigan. Our services include auto lockout, fuel delivery, tire change, jump start, and tire repair. We do not offer any towing services at this time. We offer our services on every vehicle year make and model big or small
|
|
Q:
|
Has your company received any awards?
|
A:
|
1. New World Report Awards North America Business Awards
-Best Emergency Roadside Services Company 2022 - USA
-Best Emergency Roadside Services Company 2023 - USA
2. Nominee for the Torch Awards 2023 with the Better Business Bureau
|
|
Q:
|
What forms of payment do you accept? (cash, check, credit cards, etc.)
|
A:
|
cash, check, credit, debit, tap to pay, ACH, apple pay, google pay, samsung pay
|
|