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What advice would you give to a customer looking to hire a company like yours?
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My advice is to call us. Our service is second to none and we believe in our quality products at a reasonable price. DTWR is a straight forward company, if we tell you we can help, we will do everything to make sure you are satisfied. Our customers are very loyal and our staff are very dedicated.
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What is the most common type of project or service your company provides?
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Communication solution, we will present you with the best option for your business need. Our RCA radios are a great value for a quality product backed with the longest warrant and service.
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In what ways is your company environmentally friendly?
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Our staff are eager to answer any questions you may have an they are exceptional in helping you find a solution. They are our strongest asset.
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What would you like your customers to know about your company?
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RCA: Quality, Reliability, Value, Service
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Q:
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What is your company best known for?
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RCA Two-way Radios and SERVICE
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Q:
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What separates your company from the competition?
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SERVICE
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Does your company offer a warranty or guarantee?
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YES...Our product warranty is the longest in the industry including warranty on our mobile repairs made.
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What questions do customers most frequently ask you? What is your answer?
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A:
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Q: How does RCA radio stack up against competing brands.
A: How does the competing brands stack up against RCA...When our radios are just as good if not better at a much more competitive price and we out service our competitors on every aspect.
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Does your company offer discounts to senior citizens or veterans?
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A:
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We currently do not offer discount to Seniors/Veterans. Our business model is professional/commercial two-way radios to companies.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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Large University were in need of a campus wide radio system, but were on a tight budget. Our RCA Digital DMR radios were the perfect solution.
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Is your company a member of any associations?
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IWCE
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Tell us a little about your company.
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A:
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Just as technology was increasingly becoming foreign and impersonal, Discount Two-Way Radio came on the scene as a family-owned company with a passionate enthusiasm to build something different. Together with his Father, Ben Burns started Discount Two-Way Radio in a small apartment in 1997, with no customers, no contacts, no money, and no product line. Discount Two-Way Radio has achieved considerable success growing the company to serve over 62,000 customers using a direct, straightforward approach that cuts through the hype and smoke that can sometimes surround advancements in technology. Together, Ben and his father wanted to offer customers a respectful experience; to be the source of quality radio products, the best prices, and technological service that is more like working with friends and family than with a bland corporation's glossy sales pitch. With an honest, almost old-fashioned work ethic that primarily consisted of "pounding the pavement" with a reliable product and personable customer care, together they grew their company from the ground up to where it is today: a thriving corporation that maintains a dynamic full time staff and 60,000 square foot warehouse. Discount Two-Way Radio has been listed as one of Inc5000's fastest growing companies since 2007.
As an RCA award-winning distributor known for our superior technical and sales expertise, Discount Two Way Radio proudly offers our line of durable and reliable RCA radio products and accessories with faster service and better prices than our competitors. We carry the most dependable radios available with long life batteries and superior volume. Calling Discount Two Way Radio puts you in touch with live customer service and solution specialists who can knowledgeably resolve your radio needs. Our motto is, "We know radios so you don't have to".
Discount Two Way Radio strives to exceed our customers' expectations. We are here because of you and we'd like to earn the right to have you speak highly of u
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Has your company received any awards?
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Sales & Service awards from our suppliers
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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All of the above
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