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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Ask for and check references. Ask if the company being interviewed will be doing the work with their employees or will the work be done by a third party, possibly off shore. Will the prospective company guarantee their work?
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Q:
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What is the most common type of project or service your company provides?
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A:
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The most common type of project so far has been developing plans for home remodeling permit acquisition.
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In what ways is your company environmentally friendly?
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A:
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Drafting is a digital process, changes and revisions are all done on the monitor rather than reams of paper. Working in a virtual environment means very little fuel used commuting to an office.
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What would you like your customers to know about your company?
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A:
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All employees of PNW Drafting Inc. believe that our clients needs are the number one priority. When a project requires quick turnaround, we will work the hours needed to accomplish the goal. The drawings produced from this business represent our clients’ ideas, therefore must be of the highest quality and easily read.
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Q:
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What is your company best known for?
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A:
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We are easy to communicate with and we all enjoy our work!
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Q:
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What separates your company from the competition?
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A:
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Flexibility to efficiently provide consistent quality to a wide range of clients.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Yes, we will correct any issue we have responsibility for with no questions asked.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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“ what do we need to obtain a building permit?” At times, this question arises after the construction project has been completed. Those projects carry a higher sense of urgency due to pressure from the local building department. The best answer is to contact PNW Drafting as soon as a notice from the building department is received. We will visit the site to take measurements and record building materials used. Then take that information to the office and make the proper documents.
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