Massey Services
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961 N Avenue, Suite 500 -
Plano,
TX
75074
www.masseyservices.com/commercial
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5 largest industry privider
Largest privately owned provider.
Provide beneficial services that protect health, food and property.
Serving Texas, Florida, Louisiana, Oklahoma, Georgua, N. & S. Carolina.
I work with business owners and mangers who are concerned about protecting their brand.
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Tammy Bell
- 214-460-8705
Commercial Account Manager
Services
Pest Control - Birds
Pest Control - Bugs and Insects
Pest Control - Rodents (Rats, Mice, Chipmunks)
Pest Control - Termites
Licenses
Business License,
Pest Technician License,
Certified Applicators License,
Termite Prevention
Insurance
G/L $4,000,000
with $15,000,000 rider
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Questions & Answers
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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Make sure that the company you interview is focused on your business, your needs, your challenges, your bottom line. The scope of service should address each of these, have a plan of action to eliminate each one, recommendations to prevent re-occurance and the big one....Are they looking for a business partnership or a sell??
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What is the most common type of project or service your company provides?
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A:
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We provide pest elimination and prevention services to:
Hotels, Restaurants, Learning Centers, FDA/USDA regulated facilities, Medical Facilities, Commercial Buildings, Event Centers, Theatres,
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In what ways is your company environmentally friendly?
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A:
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Massey Services has introduced innovative techniques that reduce dependence on pesticides and help preserve our water resources. Our ongoing efforts have earned awards for environmental stewardship from the U.S. Environmental Protection Agency (EPA) and the Council for Sustainable Florida.
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What would you like your customers to know about your company?
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A:
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Massey Services is so much more than a pest prevention, termite protection and landscape care company. We’re a people company, and we never lose sight of our vision: to build long-term, trusting relationships with our customers through environmentally responsible and superior service.
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What is your company best known for?
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We believe “OUR PEOPLE MAKE THE DIFFERENCE.”
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What separates your company from the competition?
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Our superior level of service combined with effective results through techniques and targeted treatments that are better for your business, your guests and our environment
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Does your company offer a warranty or guarantee?
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Total Customer Satisfaction – Guaranteed.
Fast Response:
If you have a problem in between scheduled visits, we promise a 24-hour response time to handle any issues at no additional cost to you.
Our No-Nonsense, Money-Back Guarantee:
If you are not satisfied with the results of your program, we’ll provide corrective service at no additional charge. After 30 days, should the problem persist, we’ll continue to provide service at no additional charge until you are satisfied, or we’ll refund your last regular service payment.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Q: How do your prices compare to your competition?
A: We are not the cheapest.
Q: How often do you have price increases?
A: We do not have across the board price increases. Any increase would be driven by a scope of service change or structural modification of the facility.
Q: What phone number do I call to talk to a live person?
A: 888-2MasseyOur lines are answered 24 hours a day / 7 days a week. No Phone Tree.
Q: Once I call in a sighting, how quickly will someone contact me?
A: You will receive a phone call within 2 hours, and technician on site within 24 hours.
Q: What is the difference between Pest Control & Pest Prevention?
A: Pest Control is just that you control/exterminate them after they have moved in.
Massey’s Pest Prevention is a customized environmental management program that focuses on eliminating the conditions, avenues and sources of a pest infestation in and around your place of business. Some benefits include:
•No indiscriminate use of pesticides
•Treatment is focused on the outside, to eliminate treating inside.
•Less impact on the surrounding environment
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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Yes
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How We Charge For Our Services
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Pest Control - Birds
- $105.00 to $125.00 per hour (plus materials)
- $85.00 to $250.00 per visit for bird nest removal
$105 to $125 per hour depending on technical expertise required All jobs are quoted upon request.
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Pest Control - Bugs and Insects
- $105.00 to $125.00 per hour
All services are quoted upon request and based upon the amount of time + materials
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Pest Control - Rodents (Rats, Mice, Chipmunks)
- $90.00 to $125.00 per hour
All Rodent jobs are quoted upon request and the pricing is based on the severity of the infestation, type of animal, amount of time per visit, number of follow ups that will be required.
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* All information in this profile, including licensing, has been provided by
Massey Services. This information is not verified by ProMatcher.
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