|
Questions & Answers
|
|
Q:
|
What advice would you give to a customer looking to hire a company like yours?
|
|
A:
|
Shop around to see the company will meet your needs and expectation. What are your plans and/or goals? Does the company have management plans for continuous monthly support and if so can it be customizable since not all businesses are the same (one size fits all)? Cloud is upcoming, so does the company support cloud services to help you expand? In the end make sure that you are being secured and not with just antivirus as this will only protect you so much.
|
|
|
Q:
|
What is the most common type of project or service your company provides?
|
|
A:
|
Cloud services and management. Microsoft 365, Antivirus, Dark Web monitoring, Training, Password Management.
|
|
|
Q:
|
What would you like your customers to know about your company?
|
|
A:
|
In the rapidly evolving world of technology, finding a reliable IT support partner is essential for any business. At Tek Cloud Solutions, we’re here to ensure that your technology is secure, efficient, and perfectly aligned with your business goals.
|
|
|
Q:
|
What is your company best known for?
|
|
A:
|
Unlike many tech firms, we prioritize clear, jargon-free communication. Our goal is to make technology accessible and understandable for everyone, ensuring that our clients feel confident and informed.
|
|
|
Q:
|
What separates your company from the competition?
|
|
A:
|
As a full-service technology provider, Tek Cloud Solutions is equipped to address any tech-related issue that may arise. Our tagline, "Where the solution comes to you," embodies our commitment to delivering exceptional service right to your doorstep.
|
|
|
|
|
|
How We Charge For Our Services
|
Computer - Repair, Troubleshooting or Upgrades
- $100.00 to $200.00 per hour (plus cost of equipment)
Prices vary depending on type of service. Lowest price is available for remote support and higher prices involve networking for businesses or more extensive work to be performed.
|
Computer Network or Wiring - Install or Repair
- $100.00 to $150.00 per data run (up to 100 feet)
Price are set depending on issue. Installing a printer wouldn't be same price as removing a virus or PC maintenance. Website has prices set out per services provided.
|
Computer Training
- $80.00 to $290.00 per hour
Dedicated session with provider to answer any computer questions
Covers wide range of applications and platforms
Can include installation of customer-supplied software or hardware
|
Computers & Networks - Install or Repair
- $100.00 to $200.00 per hour (plus cost of equipment)
Price is set by the hour. This does not include price of parts if required. No extra charge for mileage for on site support.
|
Computers & Networks - IT Consultants
- $100.00 to $200.00 per hour (plus materials)
All prices are based on length of time and not based on type of service required.
|
|
|