White Glove Cleaning Service
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3000 St Anthony Gardens Dr #8 -
Louisville,
KY
40214
www.whiteglovecleaningky.com
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Kimberley Chaffee
- 502-835-3025
Owner
Services
Carpets or Rugs - Clean at Home
Carpets or Rugs - Clean Offsite
Carpets or Rugs - Cleaning for Business
Cleaning Services - Industrial
Cleaning Services - Medical & Health Care
and more...
Insurance
1,000,000/2,000,000
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Questions & Answers
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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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My advice would be to always check after your cleaning crew has been there to ensure that you are getting the cleaning that you pay for and deserve.
When you hire a cleaning company make sure that you are getting one that has a lot of experience in many different areas of cleaning. You want to be able to build rapport with them and know that you can trust them to ensure that your place of business or home will be immaculate when they finish their job.
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Q:
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What is the most common type of project or service your company provides?
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A:
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White Glove Cleaning Service provides Commercial & Residential cleaning, New construction clean-up's and just recently finished a 55,000 sq ft Total Wine and More cleaning to provide them with their grand opening. We strip and refinish floors. We perform window & carpet cleaning. We clean restaurants, offices, schools, gyms, any many others.
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Q:
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In what ways is your company environmentally friendly?
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For our clients who prefer to "go green" we use environmentally friendly products for you.
Many of my green products I make at home.
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Q:
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What would you like your customers to know about your company?
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We are the best cleaning company around! I screen all of my employees and make sure that they are people of whom I can trust to service you.
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Q:
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What separates your company from the competition?
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I have extremely high standards. We do not cut corners, we clean them. I am a perfectionist and ensure by inspecting every single job that they have been performed perfectly. My rates are comparable or better to any other company in the area.
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Q:
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Does your company offer a warranty or guarantee?
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Yes, if you are not 100% satisfied with our performance, we will make it right.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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^Do you strip floors? Yes
^Do you clean carpets? Yes
^Do you run a scrubber/buffer? Yes
^What is your hourly rate? I do not work by an hourly rate. I quote each project by the job, it is more fair to the everyone.
^Do you do industrial buildings? Yes
^ Do you furnish your own supplies? Yes
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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Yes! We offer senior citizens, veterans and cancer patients a 10% discount.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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We recently completed a new construction clean-up job site that is now a Total Wine and More Store. This was a huge job totalling 55,000 square feet of work. It was to be completed in 3 separate phases, though we were back 2 more times due to more construction and touch ups than they had originally planned for.
We began with materials all over the showroom floor that was to be moved before we arrived. We ended up having to do the moving. Each night that we came back, we faced the same dilemma - moving construction materials for several hours before being able to begin the work that we were there to perform. This was a big challenge and cost me man hours that were not included in the original bid and contract. In order to come up with an innovative solution to this problem, I put three of my strongest guys on moving the large items, three others on the beginning clean up phase while I had two others working on the second floor of the building.
We accomplished our completion by the due date and the Foreman, store Manager & District Manager were thrilled with our work.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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Cash or check.
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Project Gallery
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Kimberley Chaffee Owner
We are a family owned and operated business, fully licensed & insured.
We clean from top to bottom- that means ceiling to floor. We don't leave the cobwebs on the ceiling, or the dust on the baseboards. We have been cleaning for 30 years.
As a young child, my parents owned their own janitorial business. I went with them each week to clean 13 jobs, including but not limited to Dr. offices, insurance companies, beauty & barber shops, stores & restaurants.
We don't rush in to get the job done, to rush off to the next. We wholeheartedly clean and when we're done it's "White Glove" Clean!
We have excellent rates! And, for our residential customers - if you refer a friend, family member, co-worker, etc. and they become business for us, we will give you 25% off your cleaning. For the 2nd referral- 50% off your cleaning 3rd referral- 75% & 4th referral- gets you a *FREE*cleaning.
We also offer our business clients a *FREE* 1 yr Anniversary cleaning.
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Testimonials
ktoenergetics01
I've had many cleaning services to clean my business. White Glove is the tops! They are professional, reliable, they give free estimates, and they are the best in town!!! I strongly recommend them.
apicapie
This is the most trustworthy company around. White Glove Cleaning came to my Beauty Shop to give me a free estimate. They quoted me a price for the entire business to be cleaned from top to bottom, including my windows inside and out. They didn't quote an hourly rate, they gave me a flat rate and it was well worth the money. I was looking to have my business cleaned just once, but asked them to return each week to clean my Beauty Shop on a regular basis. They have now been my regular cleaning company for 6 months. I look forward to coming in on Monday morning to a freshly clean, sparkling and wonderful smelling business! I highly recommend White Glove Cleaning!
Cameron
My wife has had 3 cleaning companies in the last 3 months. I hired White Glove Cleaning Service without a contract. I was under no obligation to keep them on if we were not pleased. They cleaned our home while I took my wife out for Valentine's Day. When we returned, our house was so remarkably clean and fresh smelling. After the initial shock, my wife said whose been here? I told her and she asked for the number and immediately called to ask for a regular cleaning once a week. I have since hired White Glove for my business, they gave us a discounted price for both home and business cleaning. I referred my parents, my neighbor and a friend. Since they got 3 jobs from my referrals, our next cleaning is FREE. If you really want clean, call these people. They are meticulous and very friendly.
dianethouse
I have always had a cleaning service, for 32 years. I have lived in California, Arizona, Texas, North Carolina, Tennessee, & now Kentucky. NEVER have I had a better cleaning service than White Glove Cleaning.
Not only are they the best, but they offer a special to those who refer them. If you get them a referral who becomes business to them they offer a large discount. You just can't beat that! Word of mouth can keep you getting free cleanings over & over. I hired These folks just 13 months ago and have had 3 free cleanings.
Give them a try. My house is sparkling when I walk in the door after a hard days work. I can sit, relax, and take in the fresh clean aroma. I love this cleaning service!!!
ktoenergetics01
I've had many cleaning services to clean my business. White Glove is the tops! They are professional, reliable, they give free estimates, and they are the best in town!!! I strongly recommend them.
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How We Charge For Our Services
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Carpets or Rugs - Clean at Home
- $0.20 to $0.27 per square foot (no furniture)
- $0.26 to $0.37 per square foot (with furniture)
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Carpets or Rugs - Clean Offsite
- $0.20 to $0.37 per square foot
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Carpets or Rugs - Cleaning for Business
- $0.26 to $0.40 per square foot (with furniture)
- $0.20 to $0.27 per square foot (no furniture)
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Cleaning Services - Industrial
- $25.00 to $27.50 per man hour
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Cleaning Services - Medical & Health Care
- $25.00 to $27.50 per hour
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Cleaning Services - Office & Commercial
- $25.00 to $27.50 per hour
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Estate Cleaning
- $30.00 to $50.00 per hour
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Home Maintenance Contracts
- $50.00 to $75.00 per hour
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report. It also depends on the type of maintenance desired.
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Janitorial Services
- $22.00 to $50.00 per hour (per person)
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Maid & Interior Cleaning Services
- $20.00 to $45.00 per hour (per person)
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Post Construction Clean-up
- $0.10 to $0.55 per square foot
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Property Maintenance & Repair
- $50.00 to $75.00 per hour plus parts
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report. Also depends on the type of maintenance needed.
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Window - Washing and Cleaning
- $4.00 to $6.00 per pane (inside and outside)
- $3.00 to $5.00 per pane (outside only)
- $3.00 to $5.00 per pane (inside only)
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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Window Washing - Commercial
- $3.00 to $6.00 per pane (exterior only)
I normally quote prices per the job rather than hourly or per sq ft but here it requires a sq footage report.
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