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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Check the fees, it's as important as the rates. Make sure you're not in a termed contract, and no cancellation fee, on the terminal as well as the account. Check reviews, always check reviews on unbiased sites.
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Q:
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What is the most common type of project or service your company provides?
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A:
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Setting up to accept card payments.
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Q:
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In what ways is your company environmentally friendly?
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A:
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Everything's in the cloud, so no paperwork, no in-person appts unless requested, refurbished terminals upon request, we recycle office products and papers.
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Q:
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What would you like your customers to know about your company?
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A:
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20 year of business, no complaints anywhere including the BBB, and no bad reviews. No contracts, no hidden cost.
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Q:
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What is your company best known for?
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A:
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Customer Service!
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Q:
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What separates your company from the competition?
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A:
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Responsive, no long hold times, no contract or terminal agreements, no hidden cost or fake statement analysis
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Q:
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Does your company offer a warranty or guarantee?
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A:
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All equipment has a 1 year warranty
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Is there a cancellation fee? None.
When do I get my funds? Next day, sometimes same day.
What type of terminals do we offer? Whichever you like, we can supply you with any terminal that's certified.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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We guarantee the lowest cost to everyone.
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Q:
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Is your company a member of any associations?
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A:
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Member of the BBB
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Q:
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Tell us a little about your company.
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A:
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Veritrans was founded in 2000, and we've built the best Customer Service record in the industry. We guarantee to always keep your rate lower than anyone.
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Q:
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Has your company received any awards?
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A:
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"Winner of Distinction" Award for excellence - 2013 from the BBB
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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All forms of payments, including ACH.
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